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How jgt99 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data kept securebKash, Nagad, Rocket payment details protectedYour right to request data accessNo unnecessary data collectionContact us to update or remove your data
jgt99 How jgt99 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to know what data we hold on your account, request a correction, or ask us to delete your information, reach out through any of the channels below. Our support team handles privacy requests alongside general account help — include your registered mobile number so we can verify your identity before making any changes.

Live Chat Start a chat session from any page on jgt99. State your privacy request clearly and our team will verify your account before taking action.
Email Support Send your data request to our support address listed on the contact page. Include your registered mobile number for faster account verification.
Account Settings Some data updates — like your contact number or email — can be changed directly inside your account settings without contacting support at all.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security and transparency sit at the centre of how we manage your information. Each of the four points below covers a real aspect of how your data moves through our system — from the moment you log in to the moment a bKash or Nagad withdrawal clears.

Cookies and Session Tracking

We use cookies to keep you logged in across pages and to remember your preferred deposit method — bKash, Nagad or Rocket. You can clear cookies in your browser settings at any time, though this will log you out.

Payment Data Retention

Transaction records tied to bKash, Nagad and Rocket payments are retained for as long as required to resolve disputes or meet lawful obligations. We do not keep full wallet credentials beyond the reference needed to match your deposit.

Account Security Practices

Login sessions are protected with OTP verification sent to your registered mobile number. If we detect a login from an unfamiliar device or location, we may prompt re-verification before granting access.

Requesting Data Changes

Submit a written request via live chat or email with your registered mobile number. We will verify your identity and respond to access, correction or deletion requests within a reasonable timeframe.

Common Questions About Your Privacy on jgt99

These are the questions we actually receive about data, account privacy and how we handle wallet information. If your question is not here, contact support through live chat or email.

We collect your name, mobile number, email address and account credentials. If you deposit via bKash, Nagad or Rocket, we also log the transaction reference to reconcile payments.

No. We only store the transaction reference number your payment provider returns after a transfer completes. Your bKash, Nagad or Rocket PIN never passes through our system.

Yes. Send a request via live chat or email with your registered mobile number. We will verify your identity and provide a summary of what we hold on your account.

Contact support through live chat or email and request account closure. We will process the deletion subject to any lawful retention periods that apply to payment records.

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, and where a lawful obligation requires it. We do not sell your data to advertisers.

Account data is retained while your account is active and for a period after closure to cover any dispute resolution needs. Transaction records are kept as long as required by applicable obligations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.