Reference

Understand Your Rights Before You Start

These legal terms set out what you can expect from jgt99 and what we expect from you. Access to our platform depends entirely on your local law and eligible region — please read this before opening an account.

Account EligibilityJurisdiction RulesWallet ConditionsData HandlingAccount Closure Rights
jgt99 Understand Your Rights Before You Start
REACH OUR LEGAL TEAM

Contact Us About These Terms

If any part of these legal terms is unclear, or if you need to raise a formal query about your account status or eligibility, reach out through the channels below. We respond to legal and account-related queries through the same support paths — choose whichever works for your device.

Live Chat Open a chat session from inside your account dashboard. Describe your query and reference 'legal terms' so the right team picks it up.
Email Support Send a written query to our support email. Include your registered account number and the specific clause you are asking about.
Help Centre Our help centre has a legal section covering account closure, eligibility questions and wallet dispute steps — check there first.
ACCOUNT SECURITY AND DATA

How We Handle Your Account and Data

Account security and data retention are part of the legal framework you accept when you register. Here is how we handle each area in practice — not as a policy summary, but as a concrete breakdown of what happens to your account information.

Data Retention

We keep your account data for as long as required by applicable law and for internal fraud prevention. You can request a summary of what we hold.

Cookie Policy

Our site uses session and preference cookies. You can adjust cookie permissions through your browser settings without affecting your account login.

Account Security

Login requires OTP verification sent to your registered mobile number. No third party can access your account without completing that step.

Change Requests

To update your registered details — including the bKash, Nagad or Rocket number linked to your account — submit a request through live chat with identity confirmation.

Common Questions About These Terms

These are the questions we hear most often about our legal terms, eligibility conditions and account rights. If yours is not here, contact us directly through live chat or email.

That depends on the laws applying to your specific location and eligible region. We cannot make that call for you. Check your local rules before opening an account.

Yes. Send a written request through our email support channel with your account number. We will confirm what data we hold and how long we retain it.

Any confirmed balance is returned through the original wallet you used — bKash, Nagad or Rocket. The reversal follows our standard withdrawal verification process.

We will notify you of material changes through your registered contact before they take effect. Continued use of your account after that date means you accept the updated terms.

Submit a closure request via live chat or email. We will verify your identity, process any outstanding confirmed balance back to your linked wallet, then close the account.

Our terms specify the governing jurisdiction in the full agreement. Eligibility and dispute resolution both depend on the law applicable to your region — read the full terms carefully.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.